Shipping

The delivery time for your shipping may vary based on the destination of the package, customs, holidays, and other unforeseen delays.

When shipping into the United States, however, the usual time-frame for a package to arrive lies within the 10-20 days.

Other countries may have a slightly longer shipping time due to the fact that the package is being routed to the proper facilities before making it to the customer.

While the shipping time may vary, customers who use the ePacket delivery option can have peace and mind when waiting for their package because they're able to monitor the tracking number.

Countries supported by ePacket shipping:

As of January 2018, there are a total of 39 countries that you can ship to using ePacket service:

Australia
Austria
Belgium
Brazil
Canada
Denmark
Finland
France*
Germany
Greece
Hong Kong
Hungary
Ireland
Indonesia (currently in a trial run)
Israel
Italy
Japan
Kazakhstan (currently in a trial run)
Korea
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Russia
Saudi Arabia
Singapore
Spain
Sweden
Switzerland
Thailand (currently in a trial run)
Turkey
Ukraine
United Kingdom**
United States***
Vietnam (currently in a trial run)

* Packages can be shipped to mainland France with zip codes that start with 01 to 95. However, packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.

** Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.

*** Packages can be shipped to all states, territories and military addresses within the United States.

ePacket deliveries go through traditional customs clearances which may require customers to pay any applicable duties and taxes on arrival.